Using BESO Network
These Terms of Service govern your use of BESO Network’s website and platform, including branded portals, calls, leads, appointment scheduling, reporting, and related services. BESO Network is operated by BESO SOLUTIONS LLC. “BESO,” “we,” and “us” refer to BESO SOLUTIONS LLC. “You” means the person or business using the service.
By creating an account, placing an order, or using the service, you agree to these terms. If you use BESO for a business, you represent that you are authorized to act for it. If you do not agree, do not use the service. A separately agreed written contract or specific order terms control where they expressly conflict with these general terms.
Our Privacy Policy explains how we handle information.
Accounts and authorized access
You must be an adult legally able to enter into an agreement. Provide accurate account and billing information and keep it current. You are responsible for protecting your credentials, managing authorized users, and activity conducted through your account. Notify support@besonetwork.com promptly if you suspect unauthorized access.
Organization administrators may manage users, settings, integrations, and records within their permitted scope. Only access accounts and information you are authorized to use. Do not share credentials to bypass access restrictions.
Platform and marketplace
BESO provides software and infrastructure for businesses to manage and distribute calls, leads, and appointments. Businesses using the platform remain responsible for the products and services they offer, the information they provide, and their dealings with consumers and other participants.
Campaign descriptions, availability, routing, prices, qualification rules, buffers, and delivery requirements may differ. Review the applicable campaign or order before purchasing or supplying traffic. We do not guarantee a particular volume of traffic, sales result, conversion rate, revenue, or customer attendance unless expressly agreed in writing.
BESO does not provide insurance, legal, tax, or investment advice through its software. You are responsible for any licensing and professional obligations that apply to your activities.
Subscriptions, usage, and payments
Fees, billing intervals, included features, usage rates, and any renewal terms are shown in the applicable plan, checkout, order, or written agreement. By confirming a purchase, you authorize the charges presented to you, including agreed recurring charges and applicable taxes.
Usage charges and prepaid wallet or package deductions depend on the product and campaign rules. Keep payment details current and review your balances and transaction history. Do not assume an unused wallet balance or package is refundable or withdrawable; the applicable purchase terms and law determine this.
Cancel recurring services through the available billing controls or contact support for assistance. The applicable plan or agreement determines when cancellation takes effect. Refunds, credits, replacements, and billing disputes are handled under the terms of the relevant order and applicable law. Contact support with the transaction details if a charge appears incorrect.
Any changes to prices or plan terms will be communicated as required and applied according to the relevant agreement. Payment providers may impose their own terms for the payment services they supply.
Appointments and calendar connections
Scheduling depends on configured availability, capacity, time zones, connected calendars, and third-party service availability. Review the selected date, time zone, participant information, and purchase details before confirming. An availability display alone is not a confirmed booking; follow the confirmation shown by the booking flow.
Connecting Google Calendar authorizes BESO to perform the calendar actions described in the permission screen and our Privacy Policy. You must have permission to connect that account. You can revoke access through Google; doing so may prevent BESO from checking availability or delivering later updates. Existing events may remain on participants’ calendars.
Cancellation, rescheduling, package capacity, and publisher compensation depend on the applicable campaign and order settings. A payout may be tied to booking or attendance where that option is configured. Do not assume that cancellation automatically produces a cash refund or that a booking guarantees attendance.
Your data, communications, and compliance
You retain rights in the content and records you supply. You authorize BESO and its service providers to process that information as needed to deliver, secure, and support the service, subject to the Privacy Policy and any applicable data-processing agreement.
You are responsible for having the rights, permissions, notices, and consents needed to upload information, supply leads, place calls, send messages, record conversations, or invite participants. Follow applicable privacy, telemarketing, recording, consumer-protection, and professional-licensing requirements, including opt-out and do-not-contact requests.
Do not use BESO for unlawful or deceptive activity, unsolicited communications without required permission, unauthorized surveillance, harassment, impersonation, malicious code, or attempts to bypass security, rate limits, or access controls. Do not submit data you are prohibited from sharing.
Publishers and affiliates
Publisher and affiliate participation may require approval and is subject to the program, campaign, and agreement that apply to you. Creating an account does not guarantee acceptance, traffic purchases, commissions, or payment.
Only eligible, properly attributed activity qualifies for compensation under the applicable rules. Fraudulent, duplicate, refunded, disputed, or otherwise ineligible transactions may affect amounts owed. Commission records or accruals do not by themselves confirm that a payout has been sent. Follow program requirements and clearly disclose referral relationships where required.
Third-party services
Integrations such as Google Calendar, payment processing, and communications services depend on third-party systems. Their separate terms and privacy policies apply to their services. Outages, revoked permissions, account restrictions, or provider changes can affect BESO features.
We may update features and integrations as the platform develops. We will handle changes affecting paid commitments according to the applicable agreement and law.
Software and brand ownership
BESO and its licensors retain rights in the platform, software, and branding. Subject to these terms and your agreement, you may use the service for its intended business purposes. White-label features do not transfer ownership of BESO’s underlying software. Do not copy, resell, or misuse the platform or BESO branding beyond your authorized rights.
Suspension and termination
We may restrict or suspend access where reasonably necessary to address security risks, unlawful activity, material violations of these terms, or unpaid charges. Where appropriate and practicable, we will provide notice and an opportunity to resolve the issue.
You may stop using the service and request account closure through support. Closing an account does not automatically cancel obligations already incurred. Data handling after closure follows the Privacy Policy and applicable agreements. Arrange any needed record exports and calendar changes before losing access.
Availability and responsibility
Except for commitments expressly made in an applicable agreement and rights that cannot be excluded by law, the service is provided as available. We do not promise uninterrupted operation, error-free results, or compatibility with every third-party service.
To the extent permitted by applicable law, BESO is not liable for indirect or consequential losses, including lost profits or business opportunities, arising from use of the service. Nothing in these terms excludes liability or rights that cannot lawfully be excluded. Any separately agreed service levels, remedies, or liability limits remain governed by that agreement.
Changes, questions, and disputes
We may revise these terms and will update the revision date on this page. Material changes will be communicated as required. Changes do not remove rights already protected by an applicable agreement or law.
If a problem arises, contact BESO SOLUTIONS LLC (BESO Network) at support@besonetwork.com with the relevant account, order, and details so we can work toward a resolution. These terms do not require mandatory arbitration or waive rights that applicable law protects.